Terms and Conditions

This is the user settlement which governs your use of this website. Please take time to study these terms and situations it is important for both people that you recognize our contractual relationship referring to your use of our offerings and products.

General Information:

Once service is reserved, confirmation by email or phone call shall be notified within 24hrs.
Full payment must be made once reservation is confirmed.
For customers paying by credit card, once reservation is confirmed, a link shall be sent by email for secure payment.
For money transfer customers, the travel voucher shall be sent by email for print out.
Customers are required to give full details of their name, contact information, hotel that will be attending or having attended and the hotel contact numbers (if possible).

Tour and Activities

The price we charge for every ticket is in Thai Baht (THB) and VAT inclusive. No hidden additional price except the exchange rate or transaction fee that depends on the customer’s bank. No hidden charge applies to any travel service unless stated as option.
Once service is reserved, confirmation by e-mail shall be notified within 24hrs.
Full payment must be made once reservation is confirmed.
For customers paying by credit card, once reservation is confirmed, a link shall be sent by email for secure payment.
Customers are required to give full details of their name, contact information, hotel that will be attending or having attended and the hotel contact numbers (if possible).
Join in group pick up times varies between the time mentioned according to the hotel location. Customers are required to wait at their lobby before the pickup time. No show customers will be considered as cancelled and payment is non-refundable.
Private travel service picks up time can be arranged according to the customers convenient.
Hotels located in some certain areas not within the central Bangkok shall be notice and are subjected to be charged 100 – 150 THB extra, please check with our reservation first
ThailandHighlight.Com ( LCT Trv. ) has the right to change any program itinerary due to certain reasons without any prior notice for the convenient of your travel.

Tour Voucher

After you make booking with us on our Tour Booking Form. Then you will receive an e-mail confirmation with your tour quotation back to your by e- mail within 24 hours during the office hours, after the payment is completed.

Terms of the Vouchers

Vouchers are one-time admission tour tickets to the attractions. If you did not use your vouchers on the date noted on vouchers, no refunds will be granted.
Some ticket prices are available for foreign (Non-Thai) tourists only. You may change the date/show time/number of people after the confirmation by contacting us at info@thailandhighlight.com at least 1 day in advance. You will receive a new email confirmation and E-voucher ( Tour Voucher ) within next 24 hours.
All vouchers are subject to availability and restriction.

Cancellation of Tour Vouchers

Voucher cannot cancel and refund after the confirmation. However, the customer can change information such as name, date by contacting us at info@thailandhighlight.com during the office hours at least 1 day in advance.
If an attraction or show which you have purchased is close or cancelled by the operator. We will notify you as soon as possible and a voucher may be fully refunded.
In case there are problem cause by the company, you will be refunded.

Child Policy :

Age 0-3 years : free of charge
Age 3-9 Years : 15% discount from adult fare
Age 10 Years up : equal adult fare

Payment:

All bookings are prepaid. Payment must be made before commencement of tour. Payment can be by credit card such as PayPal, Visa, Master, AMEX,) or telegraphic transfer to our Bank account
For paying by credit care, there is an additional charge of a credit card processing fee of 4%.

Support

Any further information, please contact us at info@thailandhighlight.com or more details on Contact us